Privacy Policy

Roseroques.com is operated and owned by Etwiza Ltd UK, as such any agreement made on this site between you ,the user, is made with Etwiza Ltd.

1. Introduction

   If you are 16 years and younger you must obtain your parents/guardians permission to provide information to our website as you are not permitted to do so without their permission.
   
   This document covers ETWIZAS' use of personal information that ETWIZA collects from you when you use any of its websites, an ETWIZA website will always have the ETWIZA logo located towards bottom of the page, if in doubt please email policy@etwiza.com with the address of the website you are on to verify this. By entering your personal details on ETWIZA websites, you enable ETWIZA and its service providers to provide you with the products/services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information ETWIZA will act in accordance with current legislation and aim to meet current Internet best practice.

2. Anonymous Visitor Tracking

   ETWIZA uses Clicktracks (http://www.clicktracks.com) web analytics software to track the progress of visitors through the website including search engines they may have used, or advertising they many have clicked to arrive at the ETWIZA website. ETWIZA will not attempt to identify any individual user by name by this method except where a registered user is purchasing a product; this is done for the security of both Etwiza and the visitor. The purpose of tracking is solely to help us provide a better customer experience for our websites.

3. Your Personal Information

   ETWIZA will always explain why you need to submit your personal information, and this will be clearly stated on every form you complete. Furthermore the information will only be used for the reason stated with the exceptions listed below:
   1. Your information will be disclosed where we are obliged or permitted by law.
   2. Where if you post or send objectionable content anywhere on any ETWIZA website or engage in any disruptive behaviour on ETWIZA websites, ETWIZA will use whatever information that is available about you to prevent this behaviour. This may entail contacting your employer, school, Internet provider and law enforcement agencies about the content and your behaviour.
   3. Where the product(s) you have purchased is supplied by a third party and ETWIZA act as agents, the 3rd Party supplier will need your details in order to fulfill your order. All Etwizas' suppliers are required to practice this Privacy policy.
   4. For payments processing PayPal will collect personal information about you to authenticate payments. Please ensure you read their privacy policy.
   We will hold your information for as long as is necessary and you may request that we remove all information about you by emailing: customercare@/. We will remove your information provided all outstanding accounts with us have been settled. Alternatively you may request to view this personal information which will usually accessible entirely by logging in to your profile on the ETWIZA website with which you have registered, you may also email customercare@/ if you have problems accessing this information. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.